Table of Contents
TekyTec IT Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website at tekytec.com or contact us about our services.
1. Information We Collect
We collect information you voluntarily provide, as well as some information automatically when you visit our site.
Information you provide:
- Name and email address when you fill in a contact or enquiry form
- Phone number if provided in a form or call
- Business name and project details you share with us
- Messages and attachments you send us via email or forms
Information collected automatically:
- IP address and general geographic location (country/city level)
- Browser type, device type, and operating system
- Pages visited, time spent on site, and referring URL
- Basic analytics data via tools like Google Analytics (if enabled)
2. How We Use Your Information
We use the information we collect solely to operate our business and serve you better:
- Respond to your enquiries and provide the services you request
- Send project-related updates and communications
- Improve our website and service quality based on usage patterns
- Send occasional updates about our services (you can opt out at any time)
- Comply with legal obligations where required
We do not sell your personal data. We do not use your data for automated decision-making or profiling.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share limited information with:
- Service providers — trusted tools we use to run our business (e.g. email platforms, project management tools), who are bound by confidentiality agreements
- Legal authorities — only when required by law or to protect our legal rights
- Business transfers — in the event of a merger or acquisition, with notice given to you
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience. We use:
- Essential cookies — required for the website to function correctly
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use advertising or tracking cookies for remarketing purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Enquiry and contact form data is typically retained for up to 2 years, after which it is securely deleted. Active client project data is retained for the duration of the engagement plus a reasonable period thereafter.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include secure email transmission, access controls, and using reputable third-party tools with their own security standards. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — ask us to update inaccurate or incomplete information
- Deletion — request that we delete your personal data
- Objection — object to certain uses of your data (e.g. marketing emails)
- Portability — request your data in a structured, machine-readable format
To exercise any of these rights, contact us at info@tekytec.com. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites (e.g. LinkedIn, Instagram). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies independently before submitting any personal information.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out: